National vacuum repair number
Call 15754 and tell us the wattage printed on the vacuum and whether the problem is suction or the motor.
Vacuum faults in detailIndependent repair center · I Repair · 15754
National Repair in Egypt - Hotline 15754 - National
Has the National vacuum cleaner you bought years ago suddenly lost its suction? Does the Japanese microwave spin while the food comes out cold? Does the gas water heater light and go out every time you open the hot tap? National appliances were built to last, and most of their faults have a known fix. The National repair center at I Repair sends you a technician who knows these old Japanese appliances. He checks first, tells you the price, and then repairs with a 6-month warranty. Call the 15754 hotline now, or send a photo of your appliance on WhatsApp 01146468982.
- 5National appliances we repair
- 6months written warranty
- 9-9call hours, every day
The short version in three lines
We are an independent National repair center, part of I Repair for Home Appliance Maintenance. We repair 5 National appliances: vacuum cleaners, microwaves, gas and electric water heaters, washing machines and refrigerators. Our National repair number is 15754, open 9 am to 9 pm, seven days a week.
Last updated:
Before you call
National repair in 5 quick points
National repair with us is a home service for five long-lived Japanese appliances: a check before the price, and a price before the repair. These are the five things to know before you call 15754.
- The brand is gone, the appliances are not. National is a Japanese brand that was retired, but its vacuums, heaters and washers still work in many Egyptian homes.
- 5 appliances only. Vacuum cleaners, microwaves, water heaters, washing machines and fridges. We do not repair TVs or audio equipment.
- The visit fee is waived if you repair. 250 EGP in Cairo and Giza and 300 EGP in other governorates, and you do not pay it if you approve the repair.
- Straight talk on spare parts. If the original part is not available we tell you, and explain the matching alternative before we fit it.
- 6-month warranty. On the part and the repair, written on your receipt.
The agent
National agent and National customer service in Egypt
As far as we know, there is currently no official National agent in Egypt, because the brand itself was discontinued. That means there are no official National branches and no National customer service run by the parent company, and any number that calls itself the authorized National agent is not telling the truth. We are an independent center that repairs these appliances, and we say so clearly.
You will see searches such as National agent Egypt, National authorized service center, National dealer in Egypt, National vacuum agent, National microwave agent, National water heater agent, National washing machine agent and National fridge agent. They all point to a body that does not officially exist today. What you actually need is a National service center that knows these older appliances.
National is Panasonic: the brand story in brief
National was the name under which the Japanese company Matsushita (now Panasonic) sold its home appliances for many years. The name was phased out in Asia in 2004, then in Japan in October 2008 when the company became Panasonic, and its products moved to the new name. That is why you may have a Japanese National vacuum or a National gas water heater at home that is more than twenty years old and still running.
National Electric and United National: other brands
National Electric is a different brand whose washers and fridges are sold in Jordan, and United National is a heater brand in the Egyptian market. Neither is related to the Japanese National. If you have a National Electric washing machine or refrigerator we repair it too, but give the full name on the call so the technician brings the right part.
Whether you search for National Electric repair or National Electric maintenance, we repair National Electric washing machines and National Electric refrigerators the same way: a check first, then a price, then a repair with a warranty.
Booking numbers by appliance
National repair number and hotline for each appliance
There is one National repair number for every appliance: 15754. Tell us the appliance type at the start of the call so we connect you with the right technician.
If you are looking for the National repair phone number, the National customer service number or the National repair hotline, the number is the same: 15754. It is our National service center line for booking a technician at home, and the National repair WhatsApp number is 01146468982.
National microwave repair number
Call 15754 and tell us whether the microwave runs without heating or does not run at all.
Microwave faults in detailNational water heater repair number
Call 15754 and tell us whether the heater is gas instant or electric storage.
Water heater faults in detailNational washing machine repair number
Call 15754 and tell us the type: twin tub, top-load automatic or front-load.
Washing machine faults in detailNational fridge repair number
Call 15754 and tell us whether the fridge is defrost or no frost.
Fridge faults in detailAbout us
National service center: about us
The National service center is a team within I Repair for Home Appliance Maintenance. It works on the old Japanese appliances that many centers turn away because their parts are hard to find. The technician comes to your home, measures before he opens anything, and tells you the fault and the price before fitting any part.
Whether you spell the brand National, Nashonal or Nashional, the appliances are the same, and National repair, National maintenance and National service are one service with us. We offer National repair at home, or home National maintenance as some people search for it, through a National repair technician who comes by appointment. Our National repair address is the I Repair head office in Mohandessin.
4 facts about the National service center
- Parent company: I Repair for Home Appliance Maintenance.
- Office: 95B Ahmed Orabi Street, Mohandessin, Giza.
- Hours: 9 am to 9 pm, every day.
- Numbers: Hotline 15754, landlines 0233464155, 0222470900, 0222474900 and 0222449600.
Our rule with old National appliances
We do not repair an appliance that is not worth it. If fixing an old vacuum or microwave costs close to the price of a new one, we tell you and charge only the visit fee. And we never start a repair before you approve the price.
Services
National repair services: 5 Japanese appliances we fix
National appliance repair with us covers five appliances that last a long time and are worth repairing. Pick yours to see its most common faults and when to switch it off straight away:
National fixing or National appliance repair, whatever words you used, starts with a check and then a price. We focus on original Japanese National appliances, which means Japanese National repair with matching parts.
Service 1
National vacuum cleaner repair: original Japanese models
National vacuum cleaner repair is what our customers ask for most, because the Japanese National vacuum is still in most of the Egyptian homes that bought one years ago. Its motor is strong and its body is tough, but the carbon brushes, filters and hose wear out over time. We repair your National vacuum at home, replace the carbon brushes, bearings and motor when needed, and then test the suction in front of you.
National vacuum fixing and National vacuum repair are done at your home by a National vacuum technician, whether it is a Japanese National vacuum or a National electric vacuum cleaner of another model. Our National vacuum service center stocks the common National vacuum spare parts: the National vacuum hose, the National vacuum filter and the National vacuum carbon brushes. A National vacuum motor replacement is one of the most frequent jobs, when the motor burns out after years of use.
National vacuum types we repair
We repair the National cylinder vacuum and the National drum (barrel) vacuum, in 1200 W, 1600 W, 2000 W and 2200 W ratings. That covers the National 1200 W vacuum, the National 1600 W vacuum, the National 2000 W vacuum and the National 2200 W vacuum. Before any repair we tell an original National vacuum, meaning a genuine Japanese National vacuum, apart from the copies.
Common National vacuum faults and fixes
1. Weak suction with the motor running
- Symptom
- The motor sounds normal, but the brush does not pick up dust.
- Likely cause
- A clogged filter, a full bag or a split in the hose.
- What we do
- We clean or replace the filter, check the hose and replace it if it is split.
- Switch it off at once if
- The body gets very hot, because the motor is running with no air to cool it.
2. The motor does not turn at all
- Symptom
- You press the button and nothing happens, or it runs one moment and stops the next.
- Likely cause
- The motor carbon brushes are worn out, or the cable is broken at the cord reel.
- What we do
- We replace the National vacuum carbon brushes and check the cable and switch.
- Switch it off at once if
- You see sparks from the motor vents.
3. It shuts off by itself after a few minutes
- Symptom
- It runs for ten minutes, stops, and starts again once it cools down.
- Likely cause
- The thermal cut-out stops the motor because of a blocked filter or a tired motor.
- What we do
- We clear the airflow, clean the filters and measure the motor's current draw.
- Switch it off at once if
- It cuts out more than twice in the same day.
4. Loud noise or whistling from the motor
- Symptom
- A sharp sound that grows over time, or vibration in the body.
- Likely cause
- Worn motor bearings or a broken fan blade.
- What we do
- We replace the bearings or the fan and balance the motor.
- Switch it off at once if
- The whistle turns into a metal-on-metal grinding sound.
5. Burning smell from the motor
- Symptom
- A smell of burnt wire while it runs.
- Likely cause
- The motor windings are overheating, or the carbon brushes are at their end.
- What we do
- We measure the windings, replace the brushes, or replace the National vacuum motor if it has burnt out.
- Switch it off at once if
- The smell appears at all. Unplug it and stop cleaning.
6. The cord rewind button does not work
- Symptom
- The cable does not go back inside the vacuum, or only half of it does.
- Likely cause
- The reel spring is weak or has come loose.
- What we do
- We open the reel and tighten or replace the spring.
- Switch it off at once if
- Copper wire shows through the cable sheath.
7. No suction from the brush head
- Symptom
- The hose sucks when the brush is removed, but not with it attached.
- Likely cause
- Something is stuck in the tube or the neck of the brush.
- What we do
- We open the tube and brush head and replace anything damaged.
- Switch it off at once if
- It has sucked up metal or glass.
How to tell an original National vacuum: 3 signs
- The label: Look for the country of manufacture and the model number under the vacuum.
- The age: The brand was retired, so a vacuum sold new today under the National name at a low price is usually not Japanese.
- Weight and build: The Japanese vacuum is heavier with tougher plastic, and the technician can tell the difference from the motor.
The difference matters for repair: the motor of a Japanese vacuum is usually worth fixing, while replacing a copy may cost less.
Before you call about a National vacuum
Tell us the wattage printed on the vacuum, whether the problem is suction or the motor, and whether you noticed a smell or sparks.
Is your National vacuum weak or dead? Call 15754, and the technician will check it and give you the price before fitting any part.
National vacuum repair: 15754Service 2
National microwave repair: the old Japanese microwave
National microwave repair needs a technician who handles high voltage safely, because the capacitor inside a microwave holds charge even after it is unplugged. The old National microwave is simple inside, and most of its faults are in the magnetron, the fuse or the door switches. We check it at your home, replace the faulty part, and then test the heating with a cup of water in front of you.
National microwave oven repair and National microwave service are the same job. Our National microwave service center offers National microwave fixing through a National microwave technician, and stocks the key National microwave spare parts such as the National microwave magnetron and the National microwave turntable plate. We also handle Japanese National microwave repair.
National microwave types we repair
We repair the standard National microwave with a dial timer, the National grill microwave and the National digital microwave. That means National grill microwave repair, National digital microwave repair and old National microwave repair.
Common National microwave faults and fixes
1. It spins but does not heat
- Symptom
- The plate turns and the light is on, but the food comes out cold.
- Likely cause
- The magnetron (the heating heart), the capacitor or the diode.
- What we do
- We test the high-voltage circuit part by part and replace only what has failed.
- Switch it off at once if
- You hear a loud, unusual hum.
2. Sparks inside the microwave
- Symptom
- Crackling and sparks on the side wall.
- Likely cause
- The mica plate is soaked in grease or burnt.
- What we do
- We replace the mica plate and clean the wall.
- Switch it off at once if
- You see the first spark, because carrying on burns out the magnetron.
3. The plate does not turn
- Symptom
- The microwave runs and the plate stays still.
- Likely cause
- The turntable motor, or the ring is not seated properly.
- What we do
- We seat the ring correctly and replace the turntable motor if it has burnt out.
- Switch it off at once if
- No immediate danger, but food will heat on one side only.
4. The door does not close or it will not start
- Symptom
- You close the door and set the timer, and nothing starts.
- Likely cause
- The door safety switch (microswitch) or a broken door latch.
- What we do
- We check all three door switches and replace the faulty one.
- Switch it off at once if
- The microwave runs with the door open.
5. The timer or buttons do not work
- Symptom
- The timer does not return to zero, or the buttons do not respond.
- Likely cause
- A worn mechanical timer, or moisture on the button panel.
- What we do
- We clean the timer or replace it with a matching one, and check the panel.
- Switch it off at once if
- It keeps running after the time is up.
6. The microwave blows the fuse
- Symptom
- It cuts out completely the moment you switch it on.
- Likely cause
- The internal fuse burnt because another part has failed.
- What we do
- We find why the fuse blew first, then replace it.
- Switch it off at once if
- Do not change the fuse yourself and restart it. It will blow again.
Is an old National microwave worth repairing?
Usually yes, if the fault is the fuse, the mica or the door switches, which are cheap parts. But if the magnetron and transformer have both burnt out in a microwave more than twenty years old, we tell you honestly that a new one makes more sense.
Before you call about a National microwave
Tell us whether it runs without heating or does not run at all, and whether it is a standard, grill or digital model.
Does your National microwave spin without heating? Call 15754 and find out whether it is worth repairing before you pay.
National microwave repair: 15754Service 3
National water heater repair: gas and electric models
We repair two kinds of National water heater: the National gas instant heater and the National electric storage heater. Safety comes first with both, because a gas heater brings water, gas and flame together, and an electric heater brings water and electricity together. The Japanese National gas heater is known for its copper heat exchanger and long life, and most of its faults are in the ignition electrode, the safety sensor or the water diaphragm. We check the heater and its connections together, replace the faulty part, and then test the ignition or the electrical leakage before we hand the heater back to you.
Our National water heater service center offers National heater fixing through a National water heater technician, with the common National water heater spare parts. The service covers National gas water heater repair, National instant water heater repair and Japanese National gas heater repair, as well as National electric storage heater repair. The most common jobs are a National gas heater ignition electrode replacement, a National heater diaphragm replacement, and a National heater thermostat or element replacement on electric models, and sometimes replacing the whole National heater when the tank has a hole.
National water heater types we repair
We repair the Japanese National gas instant heater with a copper heat exchanger, on natural gas or bottled gas, and the National electric storage heater in 50, 80 and 100 litre sizes. That includes National natural gas heater repair, National bottled gas heater repair and National copper heater repair, plus National 50 litre electric heater repair, National 80 litre electric heater repair and National 100 litre electric heater repair.
Common National water heater faults and fixes
1. The gas heater will not light
- Symptom
- You open the hot tap and hear the igniter clicking, but no flame.
- Likely cause
- A dirty or broken ignition electrode, a weak battery on models that use one, or no gas reaching the heater.
- What we do
- We clean or replace the electrode and check the ignition circuit, the gas valve and the gas pressure.
- Switch it off at once if
- You smell gas. Close the valve and open a window.
2. The gas heater lights and then goes out
- Symptom
- The flame lights for a few seconds and then goes out by itself.
- Likely cause
- A weak safety sensor (thermocouple), low water pressure or a blocked flue.
- What we do
- We test and replace the safety sensor, clean the water filter and make sure the exhaust gets out.
- Switch it off at once if
- It keeps going out together with a smell of gas or fumes.
3. The water is not hot enough
- Symptom
- The flame or light is on, but the water never reaches the right temperature.
- Likely cause
- A worn water diaphragm in the gas heater, limescale on the heat exchanger, or a burnt element in the electric heater.
- What we do
- We replace the diaphragm and descale the exchanger, or replace the element and set the thermostat.
- Switch it off at once if
- No immediate danger as long as there is no leak.
4. Gas smell or a yellow flame
- Symptom
- A smell of gas near the heater, or a yellow flame that leaves soot.
- Likely cause
- A loose gas fitting, a faulty valve, or blocked burner and exchanger openings.
- What we do
- We find the leak with a detector, replace the fitting or valve, and clean the burner and exchanger.
- Switch it off at once if
- Now. Close the gas valve and do not light a flame or touch a light switch.
5. Water leaking from the heater
- Symptom
- Water drips from the bottom of the heater or from the fittings.
- Likely cause
- A worn seal, a loose fitting, or a holed exchanger or tank.
- What we do
- We replace the seals and tighten the fittings, and tell you honestly if the exchanger or tank itself has a hole.
- Switch it off at once if
- Water reaches the plug or the cable.
6. The electric heater trips the breaker
- Symptom
- The breaker trips as soon as the heater is switched on or the tap is opened.
- Likely cause
- A cracked element leaking current, or a breaker and cable rated below the heater's power.
- What we do
- We test the element with an insulation tester and check the cable and breaker sizes.
- Switch it off at once if
- It trips twice. Do not reset the breaker a third time; disconnect the heater.
7. Electricity in the water
- Symptom
- You feel a slight tingle when you touch the water or the tap.
- Likely cause
- A cracked element in the electric heater combined with no earthing.
- What we do
- We replace the element and confirm the earthing before turning the heater back on.
- Switch it off at once if
- Now. Switch off the breaker and do not use the heater until the technician arrives.
National gas and electric heater safety
A gas heater belongs outside the bathroom in a well-ventilated spot, with a flue that takes the exhaust out, and should never run with the windows shut. An electric heater needs its own cable from the distribution board, a correctly rated breaker and a real earth. Most problems with National heaters in Egypt start with the installation, not with the heater itself.
Before you call about a National water heater
Tell us whether it is gas or electric, its size from the label, and whether the problem is ignition, temperature or a tripping breaker.
National gas heater will not light, or the electric heater trips? Call 15754, and the technician will check the heater and the connections together.
National water heater repair: 15754Service 4
National washing machine repair: Japanese and Electric
National washing machine repair depends on the type of washer. The old Japanese National twin tub mostly has mechanical faults, while the automatic washer has a control board and sensors. We repair both at your home, replacing pumps, belts, valves and motors, and then run a full cycle with you.
Our National washing machine service center offers National washer fixing through a National washing machine technician, with the common National washing machine spare parts. The service includes Japanese National washing machine repair and National Electric washing machine repair.
National washing machine types we repair
We repair the National twin tub (semi-automatic), the National top-load fully automatic washer and the National front-load automatic washer, in 7, 8 and 10 kg sizes, plus National Electric washers. That covers National twin tub washer repair, National semi-automatic washer repair, National automatic washing machine repair, National top-load washer repair, National front-load washer repair, National washer dryer repair, and National 7 kg, 8 kg and 10 kg washing machine repair.
Common National washing machine faults and fixes
1. The washer does not drain
- Symptom
- The wash ends and the water stays in the drum.
- Likely cause
- A blocked pump filter or a faulty drain pump.
- What we do
- We clean the filter and hose, and replace the pump if needed.
- Switch it off at once if
- You hear the pump humming with no water coming out.
2. The washer does not spin
- Symptom
- Clothes come out soaking wet.
- Likely cause
- A slack spin belt, water that did not drain first, or an unbalanced load.
- What we do
- We replace or tighten the belt and check the spin motor.
- Switch it off at once if
- You smell a burning belt.
3. The washer does not fill with water
- Symptom
- The washer starts and no water comes in.
- Likely cause
- A faulty inlet valve, or an inlet filter blocked with limescale.
- What we do
- We clean the filter and replace the valve if it has burnt out.
- Switch it off at once if
- No immediate danger. First make sure the water tap is open.
4. The drum does not turn
- Symptom
- You hear the motor but the drum stays still.
- Likely cause
- A broken belt, a weak capacitor or the motor itself.
- What we do
- We replace the belt or capacitor, and rewind or replace the motor if needed.
- Switch it off at once if
- The motor gets very hot while the drum is stuck.
5. Water leaking under the washer
- Symptom
- A pool of water under the washer after every wash.
- Likely cause
- A split hose, the door seal or the pump connection.
- What we do
- We locate the leak and replace the part.
- Switch it off at once if
- Water reaches the plug.
6. Loud noise during the spin
- Symptom
- Banging or roaring, and the washer moves across the floor.
- Likely cause
- Worn drum bearings or weak shock absorbers.
- What we do
- We replace the bearings or shock absorbers and level the washer.
- Switch it off at once if
- The drum rubs against the body inside.
Before you call about a National washer
Tell us the type: twin tub, top-load automatic or front-load, its size in kg, and at which stage of the wash the fault happens.
Is your National washing machine stuck with the laundry piling up? Call 15754 now.
National washing machine repair: 15754Service 5
National refrigerator repair: defrost and no frost
National refrigerator repair starts with one question: is the compressor healthy? The compressor in an old Japanese National fridge lasts a long time, and most faults are in the relay, thermostat, door seal or a gas leak. We check the fridge at your home, test the compressor first, and then tell you whether the repair is worth it.
Our National fridge service center offers National fridge fixing through a National refrigerator technician, with the key National fridge spare parts. Most visits are to check the National fridge compressor, to carry out a National fridge compressor replacement if it has failed, or a National fridge gas recharge (freon refill) after fixing the leak. We also handle Japanese National fridge repair, National Electric refrigerator repair and National freezer repair.
National refrigerator types we repair
We repair the National defrost fridge, the National no frost fridge, the National two-door fridge, side-by-side models, National freezers and National Electric refrigerators. That means National defrost fridge repair, National no frost fridge repair, National two-door fridge repair, National side-by-side fridge repair and old National fridge repair.
Common National refrigerator faults and fixes
1. The fridge does not cool
- Symptom
- The fridge runs and the light is on, but the temperature stays high.
- Likely cause
- A gas leak, a faulty thermostat, or a stopped no frost fan.
- What we do
- We measure the gas pressure and find the leak before any recharge.
- Switch it off at once if
- The compressor runs for hours without stopping.
2. The compressor clicks and cuts out
- Symptom
- You hear a click behind the fridge every few minutes and the compressor will not start.
- Likely cause
- A faulty compressor relay or overload, or low mains voltage.
- What we do
- We replace the relay and overload and measure the voltage at the socket.
- Switch it off at once if
- The compressor gets very hot along with the clicking.
3. Ice building up
- Symptom
- Thick ice in the freezer or on the back wall.
- Likely cause
- A door seal that no longer closes tightly, or the defrost heater in no frost models.
- What we do
- We replace the seal, or check the defrost heater and timer.
- Switch it off at once if
- Do not chip the ice with a knife, as you can pierce the gas pipe.
4. Water under the fridge
- Symptom
- A pool of water under the fridge or below the vegetable drawer.
- Likely cause
- A blocked drain pipe or a cracked drip tray.
- What we do
- We clear the pipe and replace the tray if needed.
- Switch it off at once if
- Water reaches the plug.
5. Loud noise
- Symptom
- Humming or rattling louder than usual.
- Likely cause
- A faulty condenser or freezer fan, or worn rubber compressor mounts.
- What we do
- We find the source of the noise and replace the fan or the mounts.
- Switch it off at once if
- The noise comes with a burning smell.
6. Damaged door seal
- Symptom
- The door does not stick shut, and you see condensation on the edges.
- Likely cause
- The magnetic seal has cracked with age.
- What we do
- We fit a seal that matches the door size.
- Switch it off at once if
- No immediate danger, but power use goes up every day.
Before you call about a National fridge
Tell us whether it is defrost or no frost, whether the compressor runs or clicks and cuts out, and when the fault started.
Is your National fridge not cooling? Call 15754 before the food spoils.
National fridge repair: 15754Spare parts
National spare parts: available or alternative
Original National spare parts are no longer made, because the brand itself was retired. Some are still on the market from old stock or from dismantled appliances, and the rest have a matching alternative in size and rating.
If you are looking for original National spare parts, we search old stock first, use a matching alternative only when we cannot find the original, and tell you which one we fitted.
When an alternative part works and when it does not
An alternative works for standard parts such as carbon brushes, bearings, fuses, magnetrons, relays and belts, as long as it matches the size and rating. For model-specific parts such as some control boards and covers, we look for the original first, and tell you honestly if we cannot find it.
| Appliance | Most replaced parts | Matching alternative |
|---|---|---|
| National vacuums | Carbon brushes, bearings, hose, filter, motor | Usually available |
| National microwaves | Magnetron, mica, fuse, door switches | Usually available |
| National water heaters | Electrode, safety sensor, diaphragm, element, thermostat | Depends on the model |
| National washing machines | Belts, pumps, valves, capacitor | Usually available |
| National refrigerators | Relay, thermostat, seal, fans | Usually available |
Why us
Why choose our National service center? 7 reasons
Choosing a repair center for a discontinued brand comes down to two things: a technician who knows the appliance, and honesty about parts and price. These are our seven reasons.
- 1
A technician who knows old Japanese appliances
Many technicians turn National down because they do not know where to find parts.
- 2
A check before any part
We measure first and never replace something that works.
- 3
The price before the work
You know the full cost before we start, and you can say no.
- 4
Straight talk on spare parts
We tell you whether the part is original or a matching alternative.
- 5
6-month warranty
On the part and the repair, written on the receipt.
- 6
A known parent company
I Repair for Home Appliance Maintenance, with its office in Mohandessin.
- 7
We tell you when a repair is not worth it
And we charge only the visit fee.
How the visit works
National repair cost and how the visit works
The visit is five simple steps, and you learn the price after the check and before the repair. The visit fee is 250 EGP in Cairo and Giza and 300 EGP in other governorates, waived if you approve the repair.
- The callCall 15754 or send a photo of the appliance on WhatsApp.
- The appointmentWe set a time with you, usually the same day or the next.
- The checkThe technician arrives, checks the appliance and identifies the fault.
- The priceHe tells you the price and whether the part is original or an alternative, and you decide.
- Repair and warrantyHe repairs and tests it in front of you, and gives you a receipt with a 6-month warranty.
National repair visit fee
- Visit fee: 250 EGP in Cairo and Giza and 300 EGP in other governorates, waived if you approve the repair.
- Repair price: Depends on the appliance and the part, so we do not quote it before the check.
- Warranty: 6 months on the part and the repair, written on the receipt.
Service areas
National repair in Cairo, Giza and the governorates
Our technicians leave from Mohandessin. Greater Cairo is usually the same day or the next, and the governorates are by an appointment we arrange with you on the call.
National repair in Greater Cairo
Nasr City, Heliopolis, Maadi, Fifth Settlement, Shubra and Helwan in Cairo. Mohandessin, Dokki, Haram, Faisal, Sheikh Zayed and 6th of October in Giza.
National repair in the governorates
Alexandria, Mansoura and Tanta, by an appointment we arrange with you on the call.
Governorate not listed? Call 15754 and we will tell you whether a technician can reach you, and when.
The service covers National repair Cairo and National repair Giza, including National repair Nasr City, National repair Heliopolis, National repair Maadi, National repair Fifth Settlement, National repair Shubra, National repair Helwan, National repair Mohandessin, National repair Dokki, National repair Haram, National repair Faisal, National repair Sheikh Zayed and National repair 6th of October. We also cover National vacuum repair in Cairo and National vacuum repair in Giza.
In the governorates that means National repair Alexandria, National repair Mansoura, National repair Tanta and National vacuum repair in Alexandria. Together, our National repair Egypt service covers Greater Cairo and the major governorates.
FAQ
FAQ about National repair and the National agent
What is the National repair number?
Our National repair number is the 15754 hotline, open from 9 am to 9 pm every day. You can also reach us on WhatsApp 01146468982 or the landline 0233464155.
Does National have an agent in Egypt?
As far as we know, there is currently no official National agent in Egypt, because the brand was discontinued. We are an independent repair center owned by I Repair, and we do not describe ourselves as the agent.
Is National the same as Panasonic?
Yes. National was a brand of the Japanese company Matsushita, and its products moved to the Panasonic name in Japan in 2008.
Is National Electric the same as National?
No. National Electric is a different brand whose washers and fridges are sold in Jordan. We repair its appliances too if you have one.
How can I tell if my National vacuum is original?
Check the country of manufacture on the label, and be careful with cheap new vacuums carrying the name, since the brand stopped years ago. The technician can tell the difference from the motor and the body material.
Are National spare parts still available?
Some are available from old stock, and most standard parts have a matching alternative. We tell you before fitting whether the part is original or an alternative.
Is a National vacuum worth repairing?
Usually yes, if it is an original Japanese model, because carbon brushes, filters and hoses are cheap and the motor itself is strong. If the motor has burnt out, we compare the cost of replacing it with the price of a new vacuum.
Why will my National gas heater not light?
The most common causes are a dirty or broken ignition electrode, a weak battery on models that use one, a weak safety sensor or low water pressure. If you smell gas, close the valve at once and call the technician.
Why does my National electric heater trip the breaker?
The most common causes are a cracked element leaking current, or a breaker and cable that are too small for the heater's power. Do not reset the breaker more than twice; call the technician.
How much is a National repair visit?
250 EGP in Cairo and Giza and 300 EGP in other governorates, waived if you approve the repair.
How long is the repair warranty?
6 months on the part and the repair, written on the receipt.
Is there a WhatsApp number for National repair?
Yes, 01146468982. Send a photo of the appliance and its label, a short description of the fault and your area.
Do you cover the governorates?
Yes, including Alexandria, Mansoura and Tanta, by appointment, with a 300 EGP visit fee that is waived if you repair.
What are your working hours?
From 9 am to 9 pm, seven days a week.
What is the National customer service number?
Our National repair phone number and National customer service number are the same: 15754. There is no official customer service for the brand today because it was discontinued.
Do you repair National Electric appliances?
Yes. Our National Electric repair covers washing machines and refrigerators, the same way: a check, then a price, then a repair with a 6-month warranty.
Do you repair National freezers?
Yes. National freezer repair works like fridge repair: we check the compressor, relay, thermostat and gas, then fix what has failed.
Do you offer National repair at home?
Yes, National repair at home is how we work. A National repair technician comes by appointment and fixes the vacuum, microwave, water heater, washing machine or fridge where it stands.
Is my National appliance genuine Japanese or a copy?
Most of the old National appliances still in Egyptian homes are genuine Japanese. The doubt is with cheap new appliances carrying the name, because the brand was retired. After the check, the technician tells you whether yours is original.
Contact
National hotline: call National repair on 15754
15754
Before you call, have three things ready, so the technician arrives with the right part on the first visit:
- The appliance type: vacuum, microwave, water heater, washing machine or fridge.
- A photo of the label: showing the model and the power or size.
- A short description of the fault: and exactly when it happens.
Your National appliance has served you for years, and it most likely deserves a second chance. Call 15754 now.
You can message us on WhatsApp 01146468982 with a photo of the label and the fault, and we book the appointment in a short call.
Office
95B Ahmed Orabi Street, Mohandessin, Giza
Landlines
0233464155 · 0222470900 · 0222474900 · 0222449600
WhatsApp
01146468982
Hours
Every day, 9 am to 9 pm
Parent company
I Repair for Home Appliance Maintenance